WELCOME...
DIFFERENT IS A REALITY!
Network Visual Solutions helps your company keep up and stay ahead of the curve.
NVS Cares Managed IT Services provides unique services tailored to your needs
Managed IT services
IT Consulting services
Backup and Disaster Recovery
Client Feedback
Questions? We have Answers...
Will you monitor my network 24/7 and proactively manage it to prevent downtime?
NVS Cares by Network Visual Solutions continuously monitors your network for threats and failing components, actively protecting the network from unexpected issues all while working to keep your system running smoothly. This aspect of IT services is crucial, providing unprecedented 24/7 monitoring that allows your company to improve network security, easily troubleshoot network malfunctions, track trends, plan for future network growth, and prevent the enemy of productivity: unplanned network downtime.
Do your contracts tie me in for a specific period?
NO. NVS Cares by Network Visual Solutions Managed IT Services wants you to be our customer because you love and value our services, in case you are not happy with the value of our services, we have a 30-day cancellation policy.
Can we only call when we have a problem?
Absolutely not! We love to chat with our customers, we want to learn more about your needs, we love suggestions from our customers and sometimes just to talk about how well our NJ Devils are doing…
What exactly do you support in your contract (and does it include peripherals such as printers, mobiles, etc.)?
NVS Cares by Network Visual Solutions IT Services complete service contract supports your network security, infrastructure management, endpoint management and strategic planning.
Peripherals are ancillary endpoint components and devices that augment the usability of your computer systems. Peripherals play a key role in making your daily work easier, more consistent, and more efficient. Issues with any hardware can cause you and your staff to waste time and resources, which can lead to serious disruptions in workflow, loss of revenue, and client satisfaction. Therefore, it is imperative that you keep your peripherals running smoothly.
Is On-Site Service Included?
NVS Cares by Network Visual Solutions includes unlimited On-Site service.
IIs your onsite service response time backed by a written Service Level Agreement (SLA)?
NVS Cares by Network Visual Solutions Managed Services Agreement is backed up by a written Service Level Agreement (SLA) with target of response and resolution times for each priority level.
What's the Size of Your Average Client?
NVS Cares by Network Visual Solutions clients size varies wildly, as does the industry they’re in. With that being said, the average client size is around 1 – 30 employees.
Small firms of all sorts come to us and use us as their entire IT operations team. We thoroughly enjoy creating strong and meaningful relationships with these clients and know that their budgets can be tight, so we pride ourselves on spending every client IT dollar like it was our own.
What’s included in your Disaster Recovery Plan?
NVS Cares by Network Visual Solutions backs up all remote endpoints, desktops, laptops, servers, workstations, and Azure data directly to the secure NVS Cares by Network Visual Solutions Managed Cloud, your private cloud, or the public cloud without an appliance. Choose hardware-free deployment to eliminate the costs and complexities of BDR appliances including on-site visits, ongoing maintenance, unexpected failures, and stressful limitations.
With NVS Cares by Network Visual Solutions Managed Direct-to-Cloud (D2C), we deliver a rapid and reliable recovery across dispersed workforces regardless of how data is lost – be it ransomware or other cyberattacks, accidental deletion, or natural disaster.
Will you provide ongoing Security Awareness Training for our employees?
Cybersecurity awareness training for employees helps Network Visual Solutions minimize our risks stemming from the human element. No technology solution can help you stop all cyber-attacks and data breach vectors, after all. Which is why we need a human firewall, a positive security culture built on security awareness training that connects new ideas to old. With it, Network Visual Solutions provides ongoing Security Awareness to all our employees.
What do you believe makes your service unique?
Very simple… OUR TEAM!!!
We are extremely passionate about the work we do, and we bring this energy to every task we undertake. Our enthusiasm positively influences all team members, and we have found it helps us achieve our goals more effectively. our passion drives us to consistently perform above expectations.