Access Code? Password? About Authentication
Whenever you connect to a host computer running LogMeIn, you must authenticate yourself to the host computer. That means you need to prove that you have the right to use the remote (host) computer by entering a user name and password that the computer recognizes. Do not enter your LogMeIn ID and password. This will result in Error 1326 or Error 5 (incorrect user name and password).
How to Change Your Computer Access Code
LogMeIn is unable to retrieve a lost Computer Access Code, but you can change the access code directly on the host computer.
How to Connect from LogMeIn.com
Connect to LogMeIn host computers in your LogMeIn account from LogMeIn.com.
How to Connect using the LogMeIn Client Desktop App
Connect to LogMeIn host computers in your LogMeIn account from your PC or Mac directly using the LogMeIn Client desktop app.
How to Connect via Phone or Tablet
You can access any computer that meets these conditions:
You can print from the host computer to a printer connected to the client.
Starting Remote Control
Choose the most convenient way to gain control of a host computer.
Troubleshooting Display Issues
Follow these instructions to help resolve problems experienced while viewing video or while using DOS-based or graphic-intense applications during remote control. Typical problems include display black-out, host computer restart when initiating remote control, or loss of Windows Aero functionality after remote control.
What is the client?
Any device you use to access a computer in your LogMeIn account is called the client. The client is "welcomed" by the host.